Frequently Asked Questions

A few things to know before we begin welcoming clients.

Getting Started

  • Join the priority list through our contact form and let us know which services you’re interested in. We’ll keep you updated as appointments become available and give priority-list members early access when scheduling opens.

  • We’ll keep your information on file and reach out with launch updates as scheduling becomes available. Joining the list doesn’t reserve an appointment or confirm that a treatment is right for you, but it does make sure you’re among the first to know.

  • Before receiving medical treatment, new clients will complete a brief virtual Good Faith Examination with a medical provider. It’s simply a chance to review your health history, medications, and goals so we can make sure treatment is appropriate for you. We’ll send the instructions once scheduling opens.

Your Experience

  • Gilded Grove offers concierge aesthetic and wellness treatments designed to help you look refreshed, feel confident, and care for yourself without disrupting your day. Services include wrinkle relaxers, microneedling, IV hydration, and peptide injections, always recommended based on your goals and clinical needs.

  • We bring the experience to you. Treatments are provided in the comfort of your home, office, or another private setting where you feel relaxed and at ease.

  • Gilded Grove proudly serves Austin and many of the surrounding communities. If you're unsure whether we travel to your area, simply ask, we're always happy to help.

  • In many cases, yes. After your consultation request has been reviewed and you've completed your brief virtual Good Faith Examination, treatment can often be performed during the same appointment if you're an appropriate candidate.

Policies

  • A $100 booking deposit is required to reserve your appointment. Your deposit is applied toward your treatment on the day of your visit.

    If you need to cancel or reschedule, please refer to our cancellation policy below.

  • Your appointment is reserved exclusively for you. If you need to cancel or reschedule, we kindly ask for at least 48 business hours' notice. Cancellations made with less than 48 business hours' notice, missed appointments, or same-day cancellations will forfeit your $100 booking deposit.